Is it safe to buy a used phone from a stranger online?

It carries more risk than buying from a shop that records the seller's identity. If you do, meet in a public place, run every check above, and get a written receipt with the IMEI.

What if the seller has no bill?

Many genuine phones lose their bill. Then the IMEI match, the KYM status and the seller's verified identity matter even more — and a signed note from the seller of where the phone came from.

Is a refurbished phone the same as a second-hand phone?

A refurbished phone has been repaired or reconditioned before resale, often with a seller warranty. Run the same identity and lock checks on it.

Buying a second-hand phone: what to check before you pay

A good second-hand phone is a sensible buy. A bad one costs you twice — once when you pay, and again when it stops working or turns out to be someone else's. Ten minutes with this list covers both risks.

Last reviewed: 11 October 2026

Paperwork and identity first

Ask for the original bill and the box. Match the IMEI on the screen (*#06#) with both.
Send KYM followed by the IMEI to 14422. If the reply names a brand and model, check that they match the phone in your hand. Avoid a phone reported as black-listed, duplicate or already in use.
Buy from someone whose identity you can note — a shop, or a person who shows ID. Ask for a written receipt that names the phone and its IMEI.

Locks

iPhone: Find My must be off and the Apple ID signed out, in front of you.
Android: the seller's Google account must be removed before the reset, or the phone may ask for their password after a reset.
Then reset the phone and set it up yourself before you leave.

Working condition

Screen: touch every corner; look for dead spots, lines and burn-in on a white screen.
Cameras: front and back, photo and video, focus at near and far.
Sound: make a test call — earpiece, loudspeaker and microphone.
Charging: plug in your own charger; the port should hold firmly and the phone should show it is charging.
Network: insert your SIM; check calls, mobile data, Wi-Fi and Bluetooth.
Battery: on an iPhone, Settings, then Battery, then Battery Health. On Android, watch how fast it drains during your checks.
Buttons, fingerprint or face unlock, and vibration.

Price

Compare with the price of the same model and storage elsewhere. A price far below the market is a common warning sign.

Keep after you pay

The bill or receipt with the IMEI, the seller's name and contact, and the date. If a question ever comes up, these show you bought in good faith.

Frequently asked questions

Is it safe to buy a used phone from a stranger online?: It carries more risk than buying from a shop that records the seller's identity. If you do, meet in a public place, run every check above, and get a written receipt with the IMEI.
What if the seller has no bill?: Many genuine phones lose their bill. Then the IMEI match, the KYM status and the seller's verified identity matter even more — and a signed note from the seller of where the phone came from.
Is a refurbished phone the same as a second-hand phone?: A refurbished phone has been repaired or reconditioned before resale, often with a seller warranty. Run the same identity and lock checks on it.

Sources

This checklist is general guidance. It cannot guarantee a phone's condition or history.

Second-Hand Phone Buying ChecklistInspect any used phone like a pro. Work through each check before you pay — tick items off, watch your progress, and print or save the list to take with you.